Research
Mining of stories, from people’s real life goals, expectations and habits.This way I gain empathy on why and how people make certain decisions.
#DiaryStudy #Interview #Observation #QualitativeResearch #AffinityMapping #Insights
Ideation
Expansion of stories, through ideation sessions.I love to explore and generate a wide variety for possible experiences.
#WorkshopFacilitation #Brainstorm #Doodle
Concept Design
Sifting of stories, by combining ideas and visualizing storyline.The intended experience is crystalized, structured and communicated more clearly.
#CustomerJourney #Persona #Strategy #Scenario #Sketch
Product & Service Design
Validating of stories, by prototyping, testing and learning from people’s feedback in different iterations.Hence I can improve the experience quickly, making a product service system for the right reasons.
#PaperPrototypes #RapidPrototyping #Arduino #Render #3DModel